Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern our Refund Policy. When you buy a training course from us, you agree to our Privacy Policy, Terms of Use and Refund Policy.

For Self Placed Learning:
To qualify for a refund, you must:
● submit your refund request within 7 days of purchasing a course.
● and not requested any exam voucher or kit.
● have consumed less than 25% of the learning content.
Any refund request failing to meet any of the requirements will not be accepted and no refund will be provided.

For Instructor Led Training:
To qualify for a refund, you must:
● submit your refund request within 7 days of purchasing your course.
● have consumed less than 25% of the learning content.
● and not requested any voucher or kit.
Any refund request failing to meet all of these requirements will not be accepted and no refund will be provided.
Refunds: Duplicate payment
Refunds of any duplicate payments will be processed via the same source (original method of payment) within 10 working days after you have submitted your request.